We provide clients with superior implementation services because of our consulting team’s breadth of experience. Our staff has collectively worked in over 100 companies and successfully completed over 100 implementation projects. Skilled project managers require a combination of attributes, including: leadership, organization, strategic yet detail-orientation, analytical, communicative, and steady.
We mentor your internal project manager. Thus, you benefit from our decades of implementation experience while keeping the PM skillset in-house to lead future phases and subsequent improvements to the system. Good project management is the key to a successful implementation, delivered on time and on budget.
Avoid delays, surprises and expensive mistakes with proactive implementation planning. Establish a realistic scope, work plan, timeline, and resource plan. We help set-up the implementation project and get it started on the right foot and speed your time-to-benefit.
Re-engineering and change management are of prime importance if the goals target measurable improvements. Thus we incorporate methods, tools, and best practices from our improvement practice.
We educate your project team and arm them with the business analysis skills required to help design and configure the new system. Thus, they own the solution and are empowered to maintain it after cutover. We also incorporate change management, risk mitigation, communication planning, and tools to obtain top-down support.
We maintain independence by avoiding implementation partner certification. However, we have experience leading implementations with most of the leading vendors in each category, such as Microsoft, SAP, Oracle, Infor, Epicor, IFS, Salesforce, Insite, among others.
Your team can do everything right leading up to this point but if it’s fumbled in the implementation, the previous efforts were for not. Our clients make comments like: “We couldn’t have succeeded without your guidance…we may have cutover, but it wouldn’t have been labeled a success” and “our experience with consultants has ranged from terrible to good…you have surpassed good by a wide margin.”
ITDirections was engaged by a very large ($4B revenue and 7,000 team members) global health distribution and services company. The company was composed of three unique business units with 15 distribution centers.
ITDirections was engaged by one of the largest uniform rental and linen supply companies in North America with approximately $650M in annual sales, operating more than 115 production facilities and service centers throughout the United States and Canada, servicing over 150,000 customers each week.
ITDirections was engaged by a privately-held distributor of process control and automation solutions, with revenue approximately $200M and over 250 employees in 16 locations. Their business also included engineering, assembly, manufacturing, technical support, vendor managed inventory, and logistics services.
ITDirections was engaged by one of the largest owners, operators, and franchisers of hairstyling and hair care salons in the world with over 5,000 salons, revenue in excess of $1B, and 30,000 employees.
ITDirections was engaged by a very large ($4B revenue and 7,000 team members) global health distribution and services company. The company is composed of three unique business units with 15 distribution centers.
ITDirections was engaged by one of the largest uniform rental and linen supply companies in North America with approximately $650M in annual sales, operating more than 115 production facilities and service centers throughout the United States and Canada, servicing over 150,000 customers each week. ITDirections assisted the Client with Agile education, coaching and implementation to adopt Agile scrum in their software development and customer experience improvement projects.
ITDirections was engaged by a large Financial Services organization to complete a quarterly assessment of a large transformation program, with summary results reported to the Board of Directors.