Our powerful methodologies have been documented in published books and have been coined as industry best practices taught in many universities and executive training sessions. With your active involvement throughout the process, the methodology is designed to accomplish results in weeks rather than months. Our intellectual capital includes detailed diagnostic tools, industry benchmarks, and starter kits that provide immediate value and accelerate your project.
The process is tailored based on your situation to answer the key issues and questions rather than trying to “boil the ocean”. We take advantage of and integrate the preliminary work that you have already done. We don’t disrupt critical efforts you have in process.
Deliverables are tailored to your organization’s culture, whether that means a one-page summary, high-level presentation, or a detailed document. Regardless of the communication vehicle, it is not fluffy boilerplate but specifically addresses your organization’s opportunities and pain points.
We readily gain executive consensus and confidence as they are involved throughout the process and results have supporting documentation, research, and statistics.
An overall strategic view will result in a more agile, end-to-end, enduring direction. However, we also include the critical details that can impact your execution. We address all components, including the technology, processes, and the organization. Our process removes fragmented organizational silos and short-term decision making.
Mindful consideration and deliberate action are what you can expect from the ITDirections team. We combine business insight and best practices with the understanding of how technology will impact industry and business models. We aren’t just technologists, but business experts that can communicate in your language. Rather than an academic view, we have lived it so we are very pragmatic giving you actionable results.
We are truly independent, with no bias or pre-conceived solutions so that we can objectively help you do the right thing for your environment. Your direction may include new applications and solutions, or it may simply be a better use of what you currently have. We spend your money as prudently as we would spend our own.
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ITDirections is proud of Valin Corporation, one of our long-time customers. Valin has been diligently focused on executing the digital transformation ITDirections helped them plan back in 2014. We assisted Valin in developing their first-ever Digital Strategy, selecting & implementing E-Commerce software, transforming their organization with Agile principles, and developing their CRM direction. It is…
ITDirections was engaged by a $500 Million worldwide high-tech manufacturing company with 3,400 employees in 35 facilities in 24 countries. The Client was an early adopter in the digital space and desired an overall e-business (or digital) strategy. At the time, their industry was using the Internet mainly for online marketing, but the Client wanted to be a leader in their industry and go beyond its competitors and proactively identify digital opportunities.
The Client was struggling to identify a way to understand their customers’ issues and to improve the overall customer experience from contract signing to delivery of uniforms.
ITDirections was engaged by a large restaurant chain of 92 restaurants nationwide (company-owned and franchised). The Client requested help to select software and negotiate contracts for Financials, Restaurant Back Office, and Labor Scheduling.
ITDirections was engaged by a very large ($4B revenue and 7,000 team members) global health distribution and services company. The company was composed of three unique business units with 15 distribution centers.
ITDirections was engaged by one of the largest uniform rental and linen supply companies in North America with approximately $650M in annual sales, operating more than 115 production facilities and service centers throughout the United States and Canada, servicing over 150,000 customers each week.
ITDirections was engaged by a privately-held distributor of process control and automation solutions, with revenue approximately $200M and over 250 employees in 16 locations. Their business also included engineering, assembly, manufacturing, technical support, vendor managed inventory, and logistics services.
ITDirections was engaged by one of the largest owners, operators, and franchisers of hairstyling and hair care salons in the world with over 5,000 salons, revenue in excess of $1B, and 30,000 employees.
ITDirections was engaged by a very large ($4B revenue and 7,000 team members) global health distribution and services company. The company is composed of three unique business units with 15 distribution centers.
ITDirections was engaged by one of the largest uniform rental and linen supply companies in North America with approximately $650M in annual sales, operating more than 115 production facilities and service centers throughout the United States and Canada, servicing over 150,000 customers each week. ITDirections assisted the Client with Agile education, coaching and implementation to adopt Agile scrum in their software development and customer experience improvement projects.
A large non-profit organization with 100 individuals in IT had aggressive business growth plans and desired an external objective assessment of their IT environment.
ITDirections was engaged by a large Financial Services organization to complete a quarterly assessment of a large transformation program, with summary results reported to the Board of Directors.
A government agency was struggling with their IT organization. Business departments were not satisfied with the service from IT, nor did they feel like the department was aligned with the business.
ITDirections was engaged by a Financial Services organization with more than 23,000 clients, managing almost $8 billion in loan and lease assets with over 600 team members. The Client was looking for an overall assessment and plan of their IT situation. ITDirections assisted the Client with fourteen projects over the course of seven years, with the first one being a comprehensive IT Strategic Plan.
ITDirections was engaged by one of the largest uniform rental and linen supply companies in North America with approximately $650M in annual sales, operating more than 115 production facilities and service centers throughout the United States and Canada, servicing over 150,000 customers each week. ITDirections assisted the Client through five separate digital projects over the course of nine years, helping them manage through their lifecycle of digital transformation.