When the implementation went over budget we were so relieved to have the extra protections baked into our contract…literally that saved us hundreds of thousands of dollars. (quoted nine months after contract signing)
Having been in this industry for many years I’ve worked with dozens of consulting groups, firms and individuals, and I want to take a few minutes to let you know that I (we) feel that the work you did on behalf of Smarte Carte, Inc. was second none… Win or lose, I believe IT Directions raised the bar on how to properly and professionally manage an application evaluation, and that is speaking from experience.
I have worked with Anita Cassidy and Barb Zimmerman for many years and in various projects. Their expertise in strategic planning, IT organization assessment, software vendor selection, and vendor management cannot be matched. In today’s business environment, where technology is the critical piece to maintaining a competitive advantage, Anita and Barb each bring unique skill sets and leadership to guide any CIO, business executive, and IT organization through the wave of challenges that must be overcome to be successful. I highly recommend ITDirections.
Merrill has used ITDirections for a number of strategic and tactical projects over the past six years. We have never been disappointed in the resources or quality of work completed…. The combination of their business acumen balanced with the deep technology skills helped us to make the right business decisions….
IT Directions has guided us from assessment, selection, design, and pilot to the point where very shortly we will see the 5th and 6th AmeriPride branches go live on ABS. I personally want to thank David for his outstanding contribution to the project’s success. I will miss his knowledge, advice and friendship – David thank you for all that you have helped us accomplish.
Barb’s experience during product selection and contract negotiations were keys to ensuring AgStar obtain the product most aligned to our business needs and within the proposed budget. We very much appreciate the strong relationship we have with IT Directions.
You were really, really tough, but fair…[The client] has the benefit of having thought this through to the Nth degree and that makes for a more successful implementation all around.
Barb Zimmerman helped us many times at Life Time Fitness with software selection and contracts negotiation across several business units. Her work is insightful and thorough—she understands all the major functional divisions and knows how to bring clarity to complex decisions.