We hope you had a wonderful holiday season this year. As we reflect on 2019, ITDirections is grateful for all our customers, partners, and friends and for your association throughout the years. You truly make our work rewarding, educational, and fun. As a helpful resource to you, we have assembled a list of our favorite articles that we have posted during the year. Pick the area and topics of most interest to you, or use the list as a reference...
Jan 31, 2016
The Client was struggling to identify a way to understand their customers’ issues and to improve the overall customer experience from contract signing to delivery of uniforms.
Agile Assessment CIO role Coaching Contracts CRM Customer Experience Digital Strategy Distribution Education ERP ERP Evaluation ERP plan ERP Selection ERP Vendor ERP vision Execution Governance Harmonization How to replace ERP How to Select ERP Implementation Improvement Innovation IoT IT governance IT Investment IT Leadership Justify Legacy Systems Microsoft CRM Negotiation Non-Profit Non Government Organization Projects Proof-of-Concept Restaurant Retail Roadmap Selection Shadow IT strategic strategic plan Strategy Trends