The role of the CIO (Chief Information Officer, or leader of Information Technology) has evolved as technology has become a critical business differentiator with an impact on both the top-line and bottom-line of a business. A CIO can have an impact on the business performance of every department, customer satisfaction, product success, speed of implementing […]
Dec 19, 2015
A government agency was struggling with their IT organization. Business departments were not satisfied with the service from IT, nor did they feel like the department was aligned with the business.
Agile Assessment CIO role Coaching Contracts CRM Customer Experience Digital Strategy Distribution Education ERP Execution Governance Harmonization Implementation Improvement IoT IT governance IT Investment IT Leadership Justify Legacy Systems Microsoft CRM Negotiation Non-Profit Non Government Organization Projects Proof-of-Concept Restaurant Retail Roadmap Selection Shadow IT strategic strategic plan Strategy Trends